 |
 |
Quick Links: |
 |
|
|
 |
|
Tips and Tricks: |
|
|
|
|
|
|
Advantages for Consumer: |
|
|
 |
 |
 |
 |
|
» Locate the companies offerings by using robust search engine or mapped directory.
» View full page listings of 100000 of companies on single click. View the reviews and testimonials to know the truth about the Companies, Take advantage of BigOTrade Popularity. |
 |
| » More details |
|
|
 |
 |
 |
 |
|
|
|
Advantages for Companies: |
|
|
|
|
|
|
|
» Locate the companies offerings by using robust search engine or mapped directory.
» View full page listings of 100000 of companies on single click. View the reviews and testimonials to know the truth about the Companies, Take advantage of BigOTrade Popularity. |
|
| » More details |
|
|
|
|
|
|
|
|
| |
|
|
| How to build trust with online customers |
When customers walk into your brick and mortar store or waltz into your office, it is easier for them to judge your business based on the look of your office, the attitude of your staff and the way they are received and dealt with.
It is a lot different when it comes to the world of e-commerce. Things just don’t work the way things work offline -- There is no polite or courteous staff who are entrusted to delight your customers and even you aren’t going to be there to get your customers to share your passion and excitement that you have when it comes to your products or services .
In the virtual world, the customer looking to shop online is a rather impatient, unforgiving, discerning, well-informed and very suspicious one. She is not going to fall for tall claims, unjustified talk and pushy, salesy pitch. She isn’t going to take your word on your website because she would ratify whatever information you would have shared on your site with others online.
When it comes to customers online, they are not really going to be suckers for your freebies and your baseless fluff talk so what are you supposed to do when it comes to building trust online?
1. Pre-sell with content: Even before you sell anything, it would help if you could earn your customer’s trust by providing them with superb, unique, targeted content that they could not do without. They would eventually begin to trust your word on anything to do with this particular subject that you are apparently an expert on. Selling anything hence forth, would be easy. Wouldn’t it?
2. Have testimonials on your website: Not ordinary testimonials that read like personal notes with a name at the bottom. You got to have real testimonials with their websites, contact emails or phone numbers if possible. Of course you will have to take their permission to publish their testimonials with their contact information there. You would have realized that this is impossible if your products and services don’t make them happy.
3. Avoid the sales talk: Don’t push your customers. No matter what the ‘experts” tell you, don’t tell them that you are going to push the prices up very soon and hence they should buy right now. Don’t come across as desperate no matter what and let them take their own decisions.
4. Give them a money back guarantee: Not for namesake. Do it truly. You really won’t lose much, but you’d certainly increase the trust factor when someone is contemplating to buy your products. A 60 to 9- money back guarantee should do the trick.
5. Make it easy for them to shop: When shopping online, customers don’t want anything complicated. They want all the information related to their purchase to b found easily. They need to be able to make decisions on the spot. That would mean that you’d have to make it all very easy for them to do the same. For example, if you sell physical products that have to be shipped, you would really create a lovely shopping experience if you can provide the total, accurate costs involved in the purchase including the shipping, taxes and everything else associated with the shipping.
|
| |
Disclaimer
Liability: BigOTrade.com and its parent company, NGBM Solutions Ltd. does not warrant or assume any legal liability or responsibility for the accuracy, completeness, or usefulness of any information or product represented on this site.
No Implied Endorsement: BigOTrade.com does not endorse or recommend anything. The views of the authors that have submitted their articles to this site are owned by them alone and do not necessarily reflect the views of BigOTrade.com, its management team or owners. Further, BigOTrade.com does not recommend any product or service found via any advertisement within this site.
No Warranty: When using this site, you may find many links to 3rd party Internet sites. BigOTrade.com is not responsible for the content or availability of these 3rd party sites. BigOTrade.com does not warrant or guarantee the products, services, or information found on external or 3rd party sites.
No Pop-Ups: There are no Pop-Ups anywhere within the BigOTrade.com site. If you receive one as a result of clicking on any of the 3rd party links found within this site -- know that they did not originate from our site.
The articles on our site do not dispense medical, legal or professional advice, nor do they prescribe any treatment or strategy that should be tested without the advice of a professional. Information presented on this site is for educational or entertainment purposes only. You are responsible for your own actions should you use any information found on this site
|
|
|
|
BigOTrade India, 
