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| Credentials of a service provider |
It is one thing to have found a service provider for one of your innumerable needs, but it entirely another thing to verify their credentials as to who they are, what they have done earlier, details and the veracity of their past records and such like.
Since you would not have the privilege of meeting your prospective vendors face-to-face, their resume, bio or profile becomes a subject of priority and requires a prudent introspection. What are the best ways to ensure that you would do what is possible of you to ensure smooth transactions? How could you separate the wheat from the chaff?
Ask for references
Most clients don’t bother asking for references of previous clients that the vendors must have rendered their services to. It doesn’t even occur to some of them that it should be done. It would save you from a lot of trouble later on when the vendor in question vanishes into thin air leaving your project in abeyance.
Do your Due Diligence
Now that is one of those dirty jobs that you would glad if someone else did for you. Assuming that you’d have to do it all yourself, it would help if you do a “Google” check on the vendor you are about to select and see what comes up. Most of your vendors would be online and would have their blogs up. They would have participated in forums, online discussions or left some comments on other blogs – you could know a lot about people by knowing the type of sites they visit, the blogs they read, the books they read and what they say when they are online.
Ask for sample work and scrutinize the communication
You would get off to a rock solid start if you ask for a sample to be delivered by certain time. By doing that, you could see how prompt the vendors are, how quickly and effectively they communicate and the kind of people they are from the series of emails or other modes of communication.
How live are your prospective vendors?
If they have never been online; if they never owned a blog, a website, or any kind of online presence ever, you must take this vendor with a pinch of salt. It is evident that you are dealing with a rookie (even they have online presence today!). It would best not to consider anyone without an online presence because the message that comes out of this one is that the vendors aren’t really serious about their businesses and you’d do better not to deal with them and find someone else.
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